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Basic License Information


How do I find this? Within an active Creo (Pro/Engineer) session, select Tools>Technical Support Info.  In the resultant window, scroll down to the “Machine information” section, and look for “Host ID”.  This is the CPU ID required for generation of the license codes.  It is also known as the MAC address. Please note: If you are installing your software on more than one machine, you will need to complete a separate form for each machine. (Just submit the form, hit the back button and change the CPU ID to avoid re-entering your customer information.)

  • License Update Options

    If you would like to move your existing software license to a new server, and/or need to upgrade your current license to a new software version, please select the appropriate option(s) below and provide all applicable information. Please note: You may transfer your license, upgrade your license, or do both at the same time.

    (Useful, but not required. Please open the old license.dat file with a text editor (e.g. Notepad), and copy-paste the content of the file in this box.)

  • License Transfer Request
  • License Version Upgrade Request

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