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Embarking on an automation initiative, trying to implement  design standards, or simply looking for ways to eliminate non-value-added engineering work?  Contact SIGMAXIM to learn about a solution that is right for you!

Customer Support

In order to maximize your experience with our products we offer comprehensive support resources including support by phone, e-mail, fax and shared web sessions.

Customer Portal

Current clients may log in to our portal for the latest software updates, new feature information, FAQs, user forums, and more.   Link to Customer Portal >>

Software Maintenance & Support

Protect your software investment with our Software Maintenance Program.  Ensure that your software is always current and compatible with the latest build of Creo. Learn more. >>

Technical Support

Get online support, enjoy fast response times and access highly trained personnel.  Current SIGMAXIM customers, visit our portal and submit a ticket for technical support. 

In addition to hotline support for SIGMAXIM software products, we also offer training, consulting and contract services for many PTC products.  For more information please see our Services information. Learn more.>>

Order & License Support

Easy access enables quick configuration, maintenance and tracking of your orders and licenses. Learn more.>>

Here’s how to reach Customer Support:

  • By phone: 877-SIGMAXIM (877-744-6294) Extension 4
  • By Fax: 781-329-9511
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