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License Support

If you have recently purchased new software, or need to upgrade your existing software, please log on to our secure customer portal where you will find our software downloads. You can also find valuable information about our latest software updates, new feature information, FAQs, user forums, and more.
In order to install your software, you'll need a software license.

SIGMAXIM’s new License Support Request form will address all of your License Support needs. Use this form to request your license for your newly purchased software. If you are an existing SIGMAXIM customer, you may use this form to transfer your software license to a new server, request a new license for your recently upgraded software, or do both in one easy step.

Request Your Software License

To request a new software license, please complete this form. We will email your license file to the contact email provided shortly after we receive the form.

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Software Maintenance Program

Protect your software investment by participating in our Software Maintenance & Support Program. As an Annual Maintenance Support member, you receive:

  • New Releases & Enhancements: You will automatically receive the latest software releases and get fixes as soon as available as well as exclusive access to software upgrade packages at significant savings.
  • Compatibility with the Latest Creo Releases and Builds: New releases (and even new builds) of Creo can cause changes to the way Creo works, and to how external applications interact with Creo. SIGMAXIM's close relationship with PTC as an Enterprise Software Partner provides us with early access to PTC releases to ensure compatibility with the latest Creo releases and builds.
  • Technical Support: SIGMAXIM's team of engineers will give you fast & reliable answers to your toughest technical issues you need to stay productive.
  • SIGMAXIM Portal Access: You will have access to SIGMAXIM's download site, with the latest released software, as well as notes to the latest information about released builds.

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